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**Please note due to
Christmas holidays, any
orders placed on or
between Tuesday 20th
December and Wednesday
4th January will not be
dispatched until
Thursday 5th January **
Delivery to UK
mainland addresses:
Usually within 1-3 days
but please allow up to 5
working days to avoid
disappointment. Gifts
are dispatched
within two working days
(usually the same or
next day) after your order is
placed excluding
weekends and Bank
Holidays. If you have a
deadline for delivery,
such as a baby shower,
then please inform us by
email when you place the
order. We will keep you
up to date via e-mail as
to when your gift has
been dispatched. All
deliveries need to be
signed for.
***If you require next day
delivery then please
call first
to check the
item is made up and
ready for quick dispatch. Orders will need
to be received by 10am
and an additional 'next
day' delivery charge
may need to be taken over
the phone or invoiced by
email at busy times.
Please note this only
applies to working days.
If your order is placed
on Friday you will not
receive it until Monday.
If your order is placed
on a Saturday or
Sunday it will not be
dispatched until Monday.
Postage costs
Luxury and classic 1, 2 and
3 tier
cakes P+P only
£5.95 (24hr courier)
Mini cakes P+P £3.95 (1st class recorded
Royal mail)
Bouquets £5.95 (1st
class recorded Royal
mail)
Box of 4 cupcakes,
P+P £3.50 (1st class
recorded Royal mail)
Individual cupcakes,
all Rose buds, ladies
sock cupcakes, choc
muffin, strawberries +
cream, Swiss rolls (1st class recorded
Royal mail)
Combined postage and
packaging costs for
multiple items:
Cost of items
postage
£0.01-5.99
£1.95
Royal mail 1st class
recorded
£6.00-15.98
£3.50
Royal mail 1st class
recorded
£15.99-£25.99
£3.95
Royal mail 1st class
recorded
£26.00-£80.00
£5.95
Courier Next day service
or Royal mail depending
on weight
£80.00+
£7.95
Courier Next day service
(Please note our
costs are very
competitive. We do not make any
profit on delivery and
packaging!)
Delivery to Northern
Island, Highlands and
Islands:
**Please note for
deliveries to UK
Highlands and Islands
and Northern Island
there will be an
additional postage
charge of £8 for all
cakes (excluding mini
cakes). Please add the
following to your
cart.**
Sending direct to your recipient
We
can deliver direct to your recipient so
ensure you have filled out the gift tag
message above the 'Add to cart' button.
Remember to change your billing address when
you reach the ''Review your payment' page at
checkout like so:
Alternatively you can
email me with the recipients address and
gift tag message.
We cannot be held responsible
for any delays incurred by our courier or
Royal mail.
If a mistake is made by you the sender for
example, supplying the wrong delivery
details, then any re-delivery will incur a
cost to you of £8.95 for all cakes
and the usual delivery costs of all other
items listed above. Please ensure you
provide the correct postcode.
*IMPORTANT NOTICE FOR
EXISTING PAYPAL ACCOUNT HOLDERS
Please be aware that if
there are insufficient funds in your Paypal
account and your payment is processed via
your bank or building society account, there
may be a delay before this payment clears.
Consequently your order may be delayed by an
additional 7 to 10 days.
Refunds and Returns
We want to ensure you are
happy with your purchase but in the unlikely
event you are not we offer a full refund
(excluding postage and packaging) for any
items provided they are returned to us in
their original condition and packaging
within 14 working days of receipt of your
order.
Please note you are responsible for the
return postage costs. We would recommend
that you obtain proof of postage for your
returns as we can not offer a refund if the
product is lost and there is no proof of
postage. Before you return your item
you may wish to contact us to see if we can
resolve your dispute. Please email us at
info@bellasbabycakes.com
Privacy Policy
Any personal information you
provide to us will only be used by Bella's
Baby Cakes to complete your order or to
contact you regarding any queries and future
offers. We will not provide your details to
any other third parties. All payment details
taken over the phone are immediately
shredded once payment is accepted. We do not
store any debit/credit card details at all. We do reserve the
right to publish any feedback you provide to
us but details which could personally
identify you will not be published.
Please inform us you do not wish any
feedback to be published and we will respect
your wishes.
Availability and Design
All images shown on our site
are for illustrative purposes only. We will
endeavour to provide each product as
described however as the products we use may
be changed or discontinued by the
manufacturer we cannot be held responsible
for any disputes arising from this. Where
any items are changed they will be replaced
with an item of equal or better quality and
will be just as cute and adorable!
Payments
We currently accept payments
through Paypal. You do not need a Paypal
account to use this service and you can use
various payment methods as described in
checkout.
When your order has been
processed you will receive an email from
Paypal confirming all the details. This is
your proof of purchase. Once this has been
issued you can rest assured that your order
will be processed and will be delivered as
per our Terms and Conditions.
Gift Wrapping
All our Nappy Cakes and
bouquets will be wrapped in clear Cellophane
then decorated with bows and Gift Tagged
along with an ingredients card for that
finishing touch.
Click
here to
choose a greeting card to send
with your gift - only an additional £1.50!
We can even write your message for you!
Click
here to
send a thoughtful gift for an older
sibling (from £3.99).
Why not send a
pamper basket
for the new mum too!
Packaging
All our
cakes and bouquets will be
securely packaged in bubble wrap and placed
in strong double walled cardboard boxes. Were possible we will
use recycled packaging. This does not
compromise our quality but does help to keep
costs down and is kinder to the environment!
Some items may need to
be attached to the cake via dressmakers pins. Please be
extra careful when dismantling the cake to
avoid any injury.
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Beautiful
nappy cakes and baby clothes bouquets.
